• We use express door-to-door shipping by DHL, UPS, FedEx, etc., unless you request alternative delivery.
• USA orders of in-stock products are delivered within 3-7 business days.
• USA orders of products that we need to produce or customize prior to shipping are delivered within 7-15 business days.
• International orders of in-stock products are delivered within 5-10 business days.
• International orders of products that we need to produce prior to shipping are delivered within 7-15 business days.
• These estimates include order processing times plus transit times.
• In case of global supply chain challenges, shipping times could be longer than mentioned.

• Leading spa equipment supplier, offering you powerful and effective non-invasive aesthetic solutions.
• Highly efficient manufacturing corporation with integrated R&D, sales, training & after sales support.
• FREE training by Zoom or FaceTime, plus FREE certification.
• Headquartered in United States, we have a large inventories in several US states and well as in Shenzhen, with fast efficient delivery.
• 1 to 1 service; every client is VIP.
• We are always honest with our customers and our transparency is unmatched.
• We always stand behind our warranties 100%.
• Clear, friendly & knowledgeable communication by telephone, chat and email 24/7.
• Lifetime tech support advice & enhanced warranties on all professional machines.

• Rejuva Fresh focuses on offering you the most effective machines and sells exclusively online.
• We also operate as a highly efficient integrated manufacturing corporation by managing everything from R&D, factory production, warehousing, sales & after-sales services.
• This integrated and direct to consumer approach significantly reduces costs, and we not only reinvest to achieve better quality, we also pass some savings on to you.
• There is need to pay other vendors for overpriced mediocre or uncertain equipment, especially when you can buy more powerful upgraded machines from us at a pretty reasonable price.

• Yes, a complimentary online personal training session is included with the purchase of all professional spa machines.
• We also mail you an a framed certificate of completion, at no extra cost, once you complete the training lesson.

• Yes, all professional machines have a 3 year warranty and are subject to strict quality control.
• Rejuva Fresh’s warranty provides a guarantee against any structural defects. It also covers spare parts.
• For warranty terms, please see our Warranty Policy.
• The warranty does not cover accidental damage, improper use, or other issues that are not attributable to the manufacturing process.

• Rejuva Fresh does not have any opinion about BTL Aesthetic’s machines.
• EMShape Neo uses high intensity concentrated magnetic muscle training (HICMMT) combined with 40MHz RF to help the body build strong muscle, tone, tighten, reduce fat, and create a lean & sculpted physique.

• Simply add the product to your shopping cart and pay by any major credit card, PayPal, Apple Pay, Google Pay, or Shop Pay on the checkout page.
• Alternatively, you may ask our customer service to email you an invoice, and then pay by credit card or by bank wire transfer.
• Once we receive your payment, your order will be processed and shipped immediately.
• If you are in the United States, you can also pay in interest free installments, by selecting Shop Pay Installments as your payment option. In this case we will ship your products to you first and then you pay, according to the plan you set up.

• Yes, if your shipping address is in United States, we offer interest-free financing for up to 6 months, as well as flexible payment options.
• If you are an aesthetic business, we offer financing options which can allow you to acquire the latest technology without sacrificing your cash flow. You can also enjoy tax deductions. Learn more and apply here.
• If your shipping address is in the USA you can also pay for your order using Shop Pay Installments. Simply choose this payment option at checkout (available for businesses and personal users).
• Your products will be shipped as soon as your order is confirmed.

• Yes! We offer FREE delivery for all orders within the USA, no minimum purchase.
• AND we also offer FREE international delivery for orders > $900 USD.

• We use all major delivery couriers, including DHL, FedEx, UPS, and local courier partners.
• You’ll receive a tracking number by email, and you We want to help make your shopping experience as smooth & hassle-free as possible!

• Yes! Most machines can be customized with your logo and/or other branding upon request.
• Your other more elaborate design requests are also welcomed, subject to MOQ.
• And, if you need a machine with functionality that is not shown on our website, please contact us and ask our customer service for a quote.

• Yes, we offer both full and partial refunds, depending on your situation.
• Please enquire for more information about our Refund Policy.

100% safe. Our payment provider is Shopify Payments, which is certified at Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant. This is the highest PCI level, so your information is super well protected!

We also accept PayPal.

• To protect your investment, we offer lifelong technical support and an enhanced warranty, which covers main machin for 3 years from the date of delivery.
• All our machines are under strict quality control, technical solutions will be offered to you asap if any technical problem is reported. 
• Free replacement parts will be offered asap if any parts problem, and the replacement parts will 100% fix the problem.
• We offer videos on how to replace and you can do the job quickly and easily by yourself.
• We pay for shipping costs and all replacement parts during the first 3 months of the warranty period.